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Technical Service Engineer, fixed Networks (Broadband)

 

COMPANY

Established in 1988, our customer is a private high-tech enterprise which specializes in research and development (R&D), production and marketing of communications equipment, and providing customized network solutions for telecom carriers in different areas. It provides the fixed network (MGN, DSL, MSAN), the mobile network (GSM, GPRS, UMTS, CDMA), the optical networks, software and intelligent network. Currently this enterprise provides telecom products and solutions for over 270 carriers worldwide and 22 of the world's top 50 telecom carriers are using our customer's products and solutions. There are based in 50 countries.

 

MISSION

You will be responsible for Pre and post-sale Technical Services in the fields of broadband access and MSAN. You will be supporting our customers in all technical aspects and improve the relationship to our main Service Provider accounts in UK marketing

  •  Project implementation and technical supervision of the subcontractors or service partners.
  •  Level 2/Level 3 technical support service to the customers independently or jointly with a technical support team.
  •  Provide training to customers, subcontractors or service partners.
  •  Pre-sales support for testing, bidding or holding workshops.

 

PROFILE

  • University degree in Telecommunication or Electrical / Electronic Engineering or relevant experience.
  • Good knowledge of following is fundamental: xDSL technology, DSLAM, physical attributes of the subscriber loop; Understanding of IP and IP access protocols is preferred; Previous experience on DSLAM and xDSL platform is advantageous.
  • Ability to implement and supervise installation, commission and testing independently (including survey and acceptance).
  • Strong troubleshooting competence and Maintenance skills.

Fluency in English

At least 3 years after-sales technical service experiences with the incumbents in Europe.

 

 At least 3 years after-sales technical service experiences with the incumbents in Europe.

 

Thanks to send your application to Florence PELLEGRINI under reference D_111_16_C (covering letter, resume and current pay). e-mail : florence@clementine-international.com