Company :
Our client is part of the most important hotel groups in Europe. This group offers a wide choice of hotels and restaurants for personal and professional stays in UK, France, Italy, Benelux etc…

Function&Objectives :

§         To capture and develop accommodation and catering sales via companies, training organisations and professional business travel agencies for the sales of the totality of the groups hotels within Europe.

§         To increase the turnover in the UK hotels through corporate business and booking agencies.

Main responsabilities :

§         Develop customer loyalty and expand the client portfolio in their designated region whilst focussing on the objectives defined by the commercial management team.

§         Participate in the planning, creation and evolution of the commercial products and all projects that improve the efficiency of our actions and/or the running of the sales department.

§         Analyse and study the market of the region.

§         To be fully aware of competitor developments, marketing & sales activities in the UK.

§         Propose and put in place a commercial action plan validated by your director having the purpose of ROI (return on investment).

§         Participate and assume the responsibility of being an ambassador at professional corporate exhibitions and workshops defined by the commercial management team.

§         To be responsible to ensure the effective commercial management of customers and hotels.

§         Negotiate, formalise, sign and monitor customer contracts (development of account and customer loyalty).

§         To contribute to the UK sales policy for all hotels of the group.

§         Identify, propose and put in place partnerships in new distribution channels with the aim of reducing distribution costs and increase sales. (e.g. Web partnership)

§         Work in close association with their reservation sales colleagues on their priorities and customers objectives, business plans, etc..

§         Carry out a regular report and continuous communication with their manager and all internal services. (sales admin department, legal department, hotel services, etc.)

§         To develop & maintain professional relationships with hotel managers.

§         To comment to both managers and head office on the quality and product within each hotel.

§         Manage and resolve contentious problems.

§         Assist in the recovery of unpaid customer invoices.

§         To ensure commercial success of new hotel openings.

§         To provide a weekly report to the Sales Director.

§         To identify and develop business in the priority hotels through local and national business contracts

§         To train and manage any additional member of the sales team.

§         Customer visits: minimum 2 days per week.

Profile :

At least 6 years experience in similar position.

Languages :

Fluent in English

Good level in French

Please sent your resume to Fabienne Paris –

e-mail : fabienne@clementine-international.com under reference: UK/FP45/4/C